If technical, the test center necessitate canceling your test session or prevent problems at reporting of your scores, you will be offered the opportunity to schedule another test appointment free of charge. Or, you may receive a full refund of the original test fee.

You may also seek reimbursement for reasonable and documented expenses associated with traveling to the test center. All reimbursements will be made in U.S. dollars.

To request reimbursement, please contact ETS-GMAT Customer Service with the following information within 30 days of your original appointment:

• Full name
• Date of birth
• Mailing address
• Daytime telephone number
• E-Mail address
• Original test date and appointment number
• A brief description of what occurred at the test center